Cancellation Policy for Drippzi
Effective Date: [10 May 2025]
At Drippzi, we aim to provide our customers with a seamless shopping experience. If you need to cancel your order, please review our cancellation policy below.
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1. Order Cancellation Requests
Orders can be canceled only before they are shipped. Once the order has been dispatched, cancellation requests will not be entertained.
To cancel your order, please contact our customer support team at customercare@drippzi.com with your order number.
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2. How to Cancel an Order
If your order has not yet been processed or shipped, you can cancel it by emailing us at [support@drippzi.com].
We will process your cancellation request and notify you if it’s successful.
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3. Refund Process
If your order is successfully canceled, a full refund will be issued to the original payment method.
Refunds will be processed within 7-10 business days after your cancellation is confirmed.
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4. Non-Cancellable Orders
Certain items may not be eligible for cancellation due to their nature (e.g., customized or personalized T-shirts). These details will be clearly mentioned at the time of purchase.
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5. Exchanges
If you wish to exchange an item, please refer to our Return & Exchange Policy for detailed instructions.
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6. Contact Us
If you have any questions regarding cancellations, please reach out to us:
Email: customercare@drippzi.com
Phone: +91 93365 00084